Brother Pocket Jet Printer PJ Series Warranty and/or Repair Information.
The correct process for you to follow in order to obtain the best results for your warranty/repair request. After speaking with the appropriate parties, it has been determined that you need to contact Brother Support directly since you are the end user. Please review the options below that I have provided. You can either click on the link or cut and paste it in your browser to go directly to the Brother website to begin your request or you can call the following numbers to speak with a representative to handle your service needs.
If you choose to talk directly to an agent please call this first.
Contact: Janet @ 1-800-543-6144 Ext: 1659. Janet handles the mobile warranty / repair for Pocket Jet printers.
M-F, 9:00am to 7:00pm Eastern Time
Direct Number: 1-303-460-1600 Listen to the menu and or Then Press 3 for
Technician Support then press 1 for Return / Repair items.
Call 1-800-255-0415 and press 1 or email direct to firstname.lastname@example.org and Matt will reply and assist you.